Terms of service
These Terms of Service ("Terms") govern your access to and use of the Resdor website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About Resdor
Resdor is an online retailer specializing in premium resin lamps, resin statues, figures, dioramas, collectibles, home décor, and custom-designed products.
We reserve the right to modify, suspend, or discontinue any product or service without prior notice.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- The information you provide is accurate and up to date.
3. Products
We strive to ensure that all product descriptions, specifications, colors, images, and dimensions are as accurate as possible.
Because many of our products are handcrafted or hand-finished:
- Slight color variations may occur.
- Minor differences in texture or finish are normal.
- Dimensions may vary slightly due to manual production.
These variations are not considered manufacturing defects.
4. Pricing
All prices displayed on our website are shown in the selected currency.
Prices may change at any time without prior notice.
Taxes, customs duties, import fees, and shipping charges are calculated separately unless otherwise stated.
5. Orders
Once an order has been placed, you will receive an order confirmation email.
Resdor reserves the right to:
- Decline an order
- Cancel an order
- Limit purchase quantities
- Request additional verification before processing an order
If payment has already been received for a cancelled order, a full refund will be issued.
6. Payments
Payments must be completed before an order enters production or shipment.
We accept secure payment methods provided through trusted payment partners.
Resdor does not store your credit card information.
For additional information, please refer to our Payment Policy.
7. Shipping
Shipping times are estimates and may vary depending on:
- Destination
- Customs clearance
- Carrier delays
- Weather conditions
- Public holidays
Resdor is not responsible for delays beyond our reasonable control.
For complete shipping information, please refer to our Shipping Policy.
8. Returns and Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Please review that policy before making a purchase.
9. Warranty
Certain products may be covered by a limited warranty.
Warranty coverage, exclusions, and claim procedures are described in our Warranty Policy.
10. Custom Orders
Custom-designed or personalized products are subject to separate terms described in our Custom Order Policy.
Unless otherwise agreed, custom orders cannot be cancelled once production has begun.
11. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Product descriptions
- Graphics
- Artwork
- Website design
- Text
- Icons
is the property of Resdor or its respective rights holders and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. User Conduct
When using our website, you agree not to:
- Violate any applicable laws
- Submit false information
- Attempt unauthorized access to our systems
- Interfere with website operations
- Upload malicious software
- Use automated tools to scrape or copy website content
- Infringe upon the rights of others
Violation of these Terms may result in suspension or termination of access to our services.
13. Limitation of Liability
To the fullest extent permitted by law, Resdor shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss resulting from the use of our website or products
Our total liability shall not exceed the amount paid for the affected order.
14. Force Majeure
Resdor shall not be held responsible for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- War
- Government actions
- Labor disputes
- Pandemics
- Transportation disruptions
- Internet or power outages
15. Third-Party Links
Our website may contain links to third-party websites.
Resdor is not responsible for the content, privacy practices, or services provided by third-party websites.
Users access such websites at their own risk.
16. Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
By using our services, you acknowledge that you have read and understood those policies.
17. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be published on this page together with the revised Effective Date.
Continued use of our website constitutes acceptance of the updated Terms.
18. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws governing Resdor's business operations, without regard to conflict of law principles.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Customer Support
Business Inquiries
We will be happy to assist you.